SAIPL offers a variety of approaches and methodologies that help clients develop a firsthand feedback system, leading to more effective business strategies and stronger relationships with their customers.

SAIPL provides various programs to clients with an objective perspective of customer perceptions, which includes a customer ranking of competitors on key purchase criteria as well as a detailed understanding of all the factors that influence their buying behaviour.

SAIPL offers a full range of customer intelligence services, such as:

·       Customer satisfaction studies

-      Initial startup studies

-      Ongoing programs

·       Identification and evaluation of purchase influences

·       Profiles of buying influences and maps to increase sales effectiveness

·       Identification of problems and unfulfilled customer needs

·       Identification of new business opportunities

·       Sales-force effectiveness benchmarking studies